The Home Energy Assistance Program (HEAP) program is open and accepting applications! NYC residents can apply via ACCESS HRA.HEAP (known as “regular HEAP”) provides assistance to low-income households to help pay for energy expenses. HEAP benefits are either sent as a direct payment to the household’s heating/utility vendor, or as a one-time cash benefit directly to [...]

On February 1, 2024, the Affordable Connectivity Program (ACP) stopped accepting new applications and enrollments. Due to the lack of additional funding, it was announced that April 2024 will be the last month ACP households will receive the full discount.The ACP provided a monthly discount for internet services to eligible households, as well as a discount [...]

Regular HEAP BenefitHEAP officially opened November 1, 2023. HEAP provides a grant to low-income households to help pay for energy expenses. HEAP eligible households receive either a direct payment to their heating/utility vendor or a one-time cash benefit. The benefit amount depends on whether the household pays for heat directly (and if so, the type of [...]

Effective December 11, 2022, NYS has increased the HEAP base benefit amount for households that pay a vendor directly for heat for the 2022-2023 HEAP season.Households who had already received their HEAP benefit before the increase was implemented, are entitled to a supplement bringing them to the new base amount. For example, if your primary heating [...]