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Published on May 9, 2024 by Leslie Bailey
On May 19, 2024, New York's EBT system will be changing over to a new EBT vendor.  Cardholder access to EBT benefits will not be available during the changeover. This includes access for food and cash purchases or cash withdrawals, as well as access to the EBT toll-free customer service helpline, mobile app, and online client [...]
Published on Mar 22, 2024 by Leslie Bailey
The 2023-24 New York State Budget created two new earned income disregard rules for Cash Assistance recipients.  In addition, the social services law was amended to require districts to approve participation in an educational and/or vocational training program, which includes, but is not limited to, a two-year post-secondary degree program. These new rules are detailed in [...]
Published on Mar 8, 2024 by Leslie Bailey
Households now have the ability to lock their EBT card.  The lock feature will prevent benefits (Cash Assistance, SNAP, & HEAP), from being accessed, as well as prevent purchases, balance inquiries and most other transactions until the card is unlocked.The NYS Office of Temporary & Disability Assistance (OTDA) released this new feature as a tool to [...]
Published on Dec 1, 2023 by Leslie Bailey
A nationwide class action lawsuit filed by NYLAG, Justice in Aging, and Arnold & Porter alleged that pandemic-related administrative errors and shutdowns with the Social Security Administration led to a combination of benefit reductions, benefit terminations, and benefit overpayments, adversely affecting SSI beneficiaries.From March 2020 to April 2022, with Social Security’s field offices closed, many older [...]

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