Access to utility services is a critical need for households during the COVID-19 pandemic. As a result, there is a NYS moratorium on utility assistance, flexibilities on current utility programs and a new benefit program to aid households during this crisis. This chapter will address:
- NYS Utility Moratorium
- Home Energy Assistance Program (HEAP)
- Emergency Broadband Benefit (EBB)
In addition, when applicable, information on the Economic Impact Payment is included.
The Benefits Plus Learning Center’s Response to the Covid-19 Pandemic
The information found in the COVID-19 section of Benefits Plus is available at no cost from the Community Service Society of New York in an effort to support professionals who are working with vulnerable population groups during this emergency.
Caution: The information contained in this chapter is subject to change as federal, state and local governments implement laws and policies. Changes are occurring rapidly and as the U.S. Congress and New York State pass new laws and procedures we make every attempt to keep the information up to date. As the Learning Center learns of these changes we review and update the information herein; however, we do not claim that all changes and updates have been captured. Readers are able to view what the Learning Center has captured by clicking on “Show Updates” in the upper right-hand corner of the title bar of each chapter.
Many of the programs and benefits that are covered in the COVID-19 section of Benefits Plus are programs and benefits that existed before the Coronavirus pandemic. Changes to the program or benefit or the relaxation of the rules vary by program and are temporary. To access information on a particular benefit, you must subscribe to the Benefits Plus. For subscription information click here. To learn more about Benefits Plus, visit: https://bplc.cssny.org/pbm.